We're here to help you with any questions or concerns
At WoolenCraft, your satisfaction is our priority. Our dedicated customer care team is here to assist you with any questions, concerns, or special requests.
Email: support@woolencraft.com
Response Time: Within 24 hours
Best for: Detailed inquiries
Send EmailAvailable: Mon-Fri 9AM-6PM
Response Time: Under 2 minutes
Best for: Quick questions
Standard shipping takes 3-5 business days. Express shipping is available for 1-2 day delivery.
Yes, we ship worldwide. International shipping times vary by location, typically 7-14 business days.
We accept returns within 30 days of purchase. Items must be unworn and in original condition.
We recommend hand washing in cold water with mild detergent and laying flat to dry.
Your opinion matters to us! Help us improve by sharing your experience or suggestions.